Shipments and returns

Your pack shipment

Packages are generally dispatched within 24 hours after receipt of payment and are shipped via Registered Mail with tracking. Products will be delivered to the address as indicated by you during the checkout process using Lunanay’s standard methods for packaging and shipping such and will be delivered within a reasonable time.

Shipment costs 3$ for the whole worldShipping fees include handling and packing fees as well as postage costs. All orders over 25$ qualify for free delivery.

Socks may be returned within 30 days of the date your order shipped from us, as long as they are in their original condition. We will replace any items that have been deemed defective, as opposed to wear and tear. We are more then happy to accept exchanges for other model. Please email us first at info@lunanay.com and please be sure to include your name, order number, and order date so we can verify your purchase and look up the order efficiently. Once we have received your return package, we will refund you the price of the item(s).  We will not refund you the original shipping cost or the cost of shipping back the return.  All refunds take between 5-7 business day to reflect back on your bank statement.